Knowledge base
TeamCity Cloud FAQ
General Questions
- How is TeamCity Cloud different from TeamCity On-Premises?
- What version of TeamCity is right for me?
- How can I try TeamCity Cloud?
- What are the different types of build agents available in TeamCity Cloud?
- Is there a free plan for TeamCity Cloud?
- Do you offer discounts for open-source projects?
TeamCity Cloud Terminology and Definitions
Licensing, Pricing, and Billing
- How does licensing/pricing work in TeamCity Cloud?
- Does every user who accesses TeamCity Cloud need to be licensed?
- What happens if all committer slots are full and a new developer commits a VCS change?
- Can I purchase build credits, storage, or data transfer individually, on-demand?
- What happens to my unused build credits at the end of the billing period?
- Is renewal of monthly subscription processed automatically or do I need to perform it each month?
Upgrades, Maintenance, and Onboarding
Technical Information
- What software is installed on the JetBrains-hosted build agents?
- Is there a limit to how many parallel builds I can run in TeamCity Cloud?
- Can I add/install other software to JetBrains-hosted build agents?
- Can I add custom plugins to my TeamCity Cloud instance?
- Why are JetBrains-hosted build agents terminated after each build?
- Can I use cloud providers like AWS, Google, or Azure to run my self-hosted agents?
Privacy and Security
Troubleshooting
- How do I get in touch with Technical Support regarding other issues with TeamCity Cloud or my builds?
- How do I report a bug or suggest an enhancement in TeamCity Cloud?
- Is TeamCity Cloud down? Where can I find its current status?
- I can’t register a TeamCity Cloud domain with my company name or trademark because it’s already taken. What can I do?
TeamCity FAQ
Common Problems
Database-related issues
Known Issues
- Failure to publish artifacts to server behind IIS reverse proxy
- Slow download from TeamCity server
- Upgrading IntelliJ IDEA May Affect Active Pre-Tested Commits
- Wrong times for build scheduled triggering (Timezone issues)
- Perforce 2009.2 Performance on Windows
- StarTeam Performance