Build status and actual results are not the same

D27192001

Created September 14, 2022 16:30

When we run our tc builds we have all builds status are success (even if the build actually failed):

but if we go to specific build log we will get an error:

How can we sync the build result and build status

3 comments

Anatoly Cherenkov

Created September 19, 2022 16:35

Hi! Apparently, the build was failed by a Failure Condition. TeamCity would set the build status to "FAILURE" in such a case. However, it seems that something has changed the status. One could do it by sending a Service Message like the one below from a build step:

echo "##teamcity[buildStatus status='SUCCESS' text='Success']"

Another way it could be done is by marking the build as successful in UI or via REST API, but it doesn't seem to be your case because changing a build status of a finished build through UI or REST API requires a comment which would be visible in build history.

To undo the status change, you can update the build status in UI (click three dots next to a finished build in the history > Mark as failed...) or script it with REST API. Here's a curl example:

curl -u username:password "http://teamcity:8111/app/rest/builds/id:123456/status" --request POST --header "Content-Type: application/json" --data '{"status":"FAILURE","comment":"changed status via REST API"}'

To prevent the status change to "SUCCESS" in the first place, please review the build to make sure it doesn't issue a Service Message that would change the build status. Feel free to attach a full build log (go to the Build Log page > Download log > select Full build log or Zip), and I will have a look into it.

D27192001

Created September 29, 2022 07:35

This is log for such build. As you can see it finished with status NORMAL 'Success', but at the end we have failure

Build 'UltimateOdds / Flutter_iOS' #59, default branch 'refs/heads/master'

Triggered 2022-09-18 14:38:28 by 'Git'

Started 2022-09-18 14:39:02 on agent 'MacMini-2'

Finished 2022-09-18 14:39:35 with status NORMAL 'Success'

VCS revisions: 'HttpsGitLipsarStudioDPolushinSample' (Git, instance id 317): '5beebfbd3d464a00fd5f3fc7a26a24efa393103e' (branch: 'refs/heads/master')

'UltimateOdds_HttpsGitLipsarStudioAlUltOddsFlutterApp' (Git, instance id 308): '21bd46a02eaba2c7a1dd918a84e3c8331a7c8117' (branch: 'refs/heads/master')

TeamCity URL https://teamcity.along.pw/viewLog.html?buildId=20491&buildTypeId=UltimateOdds_FlutterIOS

TeamCity server version is 2021.1.4 (build 92954), server timezone: GMT (UTC)

[14:38:28]E: bt312 (1m:06s)

[14:38:28]i: TeamCity server version is 2021.1.4 (build 92954)

[14:38:59] : The build is removed from the queue to be prepared for the start

[14:38:59] : Collecting changes in 2 VCS roots

[14:38:59] : [Collecting changes in 2 VCS roots] VCS Root details

[14:38:59] : [VCS Root details] "https://git.lipsar.studio/AL-UltOdds/FlutterApp" {instance id=308, parent internal id=217, parent id=UltimateOdds_HttpsGitLipsarStudioAlUltOddsFlutterApp, description: "https://git.lipsar.studio/AL-UltOdds/FlutterApp.git#refs/heads/master"}

[14:38:59] : [VCS Root details] "https://git.lipsar.studio/d.polushin/Sample" {instance id=317, parent internal id=222, parent id=HttpsGitLipsarStudioDPolushinSample, description: "https://git.lipsar.studio/d.polushin/Sample.git#refs/heads/master"}

[14:38:59]i: [Collecting changes in 2 VCS roots] Detecting changes in VCS root 'https://git.lipsar.studio/AL-UltOdds/FlutterApp' (used in 'Flutter_Android', 'Flutter_iOS')

[14:38:59]i: [Collecting changes in 2 VCS roots] Will collect changes for 'https://git.lipsar.studio/AL-UltOdds/FlutterApp' starting from revision 21bd46a02eaba2c7a1dd918a84e3c8331a7c8117

[14:38:59]i: [Collecting changes in 2 VCS roots] Detecting changes in VCS root 'https://git.lipsar.studio/d.polushin/Sample' (used in 'Fastin_flutter_iOS', 'Flutter iOS' and 5 other configurations)

[14:38:59]i: [Collecting changes in 2 VCS roots] Will collect changes for 'https://git.lipsar.studio/d.polushin/Sample' starting from revision 5beebfbd3d464a00fd5f3fc7a26a24efa393103e

[14:38:59] : [Collecting changes in 2 VCS roots] Compute revision for 'https://git.lipsar.studio/AL-UltOdds/FlutterApp'

[14:38:59] : [Compute revision for 'https://git.lipsar.studio/AL-UltOdds/FlutterApp'] Upper limit revision: 21bd46a02eaba2c7a1dd918a84e3c8331a7c8117

[14:38:59]i: [Compute revision for 'https://git.lipsar.studio/AL-UltOdds/FlutterApp'] MaxModId = 35034

[14:38:59] : [Compute revision for 'https://git.lipsar.studio/AL-UltOdds/FlutterApp'] The first revision that was detected in the branch refs/heads/master: 4fb53e04c3e131642c84164a17158c062399ca5c

[14:38:59] : [Compute revision for 'https://git.lipsar.studio/AL-UltOdds/FlutterApp'] The first revision that was detected in the branch refs/heads/master after the last change of the VCS root or checkout rules: 4fb53e04c3e131642c84164a17158c062399ca5c

[14:38:59] : [Compute revision for 'https://git.lipsar.studio/AL-UltOdds/FlutterApp'] Latest commit attached to build configuration (with id <= 35034): 21bd46a02eaba2c7a1dd918a84e3c8331a7c8117

[14:38:59] : [Compute revision for 'https://git.lipsar.studio/AL-UltOdds/FlutterApp'] Computed revision: 21bd46a02eaba2c7a1dd918a84e3c8331a7c8117

[14:38:59] : [Collecting changes in 2 VCS roots] Compute revision for 'https://git.lipsar.studio/d.polushin/Sample'

[14:38:59] : [Compute revision for 'https://git.lipsar.studio/d.polushin/Sample'] Upper limit revision: 5beebfbd3d464a00fd5f3fc7a26a24efa393103e

[14:38:59]i: [Compute revision for 'https://git.lipsar.studio/d.polushin/Sample'] MaxModId = 35034

[14:38:59] : [Compute revision for 'https://git.lipsar.studio/d.polushin/Sample'] The first revision that was detected in the branch refs/heads/master: 5beebfbd3d464a00fd5f3fc7a26a24efa393103e

[14:38:59] : [Compute revision for 'https://git.lipsar.studio/d.polushin/Sample'] Cannot find modification with revision 5beebfbd3d464a00fd5f3fc7a26a24efa393103e, perhaps this revision is too old?

[14:38:59] : [Compute revision for 'https://git.lipsar.studio/d.polushin/Sample'] Computed revision: 5beebfbd3d464a00fd5f3fc7a26a24efa393103e

[14:38:59] : Starting the build on the agent "MacMini-2"

[14:39:02]i: Agent time zone: Europe/Moscow

[14:39:02]i: Agent is running under JRE: 11.0.8+10

[14:39:02] : Updating tools for build

[14:39:02] : [Updating tools for build] Tools are not required for the build

[14:39:02] : Clearing temporary directory: /Users/ricardo/buildAgentAlong/temp/buildTmp

[14:39:02] : Publishing internal artifacts

[14:39:02] : [Publishing internal artifacts] Publishing 1 file using [WebPublisher]

[14:39:02] : [Publishing internal artifacts] Publishing 1 file using [ArtifactsCachePublisher]

[14:39:02] : Using vcs information from agent file: bd2ec11771a47000.xml

[14:39:02] : Checkout directory: /Users/ricardo/buildAgentAlong/work/bd2ec11771a47000

[14:39:02] : Updating sources: auto checkout (on server) (5s)

[14:39:02] : [Updating sources] Will use server side checkout: Agent checkout is not possible for vcs root 'https://git.lipsar.studio/d.polushin/Sample'. Details: Cannot checkout VCS root 'https://git.lipsar.studio/d.polushin/Sample' into the same directory as VCS root 'https://git.lipsar.studio/AL-UltOdds/FlutterApp'

[14:39:02] : [Updating sources] Building incremental patch for VCS root: https://git.lipsar.studio/d.polushin/Sample; checkout rules: =>; revision: 5beebfbd3d464a00fd5f3fc7a26a24efa393103e --> 5beebfbd3d464a00fd5f3fc7a26a24efa393103e

[14:39:02] : [Updating sources] Building incremental patch for VCS root: https://git.lipsar.studio/AL-UltOdds/FlutterApp; checkout rules: =>; revision: 791293f0d68c128d6bf73442700a7db3badd6682 --> 21bd46a02eaba2c7a1dd918a84e3c8331a7c8117

[14:39:07] : [Updating sources] Repository sources transferred (5.9 KB)

[14:39:07] : [Updating sources] Updating /Users/ricardo/buildAgentAlong/work/bd2ec11771a47000

[14:39:07] : Build preparation done

[14:39:07] : Step 1/4: Flutter Update (Command Line) (10s)

[14:39:07]i: [Step 1/4] Content of /Users/ricardo/buildAgentAlong/temp/agentTmp/custom_script10209513045529262923 file:

export PATH="$PATH:/Users/kirill/dev/flutter/bin"

export PATH="$PATH:/Users/ricardo/flutter/bin"

export LC_ALL=en_US.UTF-8

export LANG=en_US.UTF-8

export PUB_HOSTED_URL="https://pub.flutter-io.cn"

export FLUTTER_STORAGE_BASE_URL="https://storage.flutter-io.cn"

flutter clean

flutter pub get

[14:39:07] : [Step 1/4] Starting: /Users/ricardo/buildAgentAlong/temp/agentTmp/custom_script10209513045529262923

[14:39:07] : [Step 1/4] in directory: /Users/ricardo/buildAgentAlong/work/bd2ec11771a47000

[14:39:11] : [Step 1/4] Cleaning Xcode workspace... 3.2s

[14:39:11] : [Step 1/4] Deleting build... 8ms

[14:39:11] : [Step 1/4] Deleting .dart_tool... 21ms

[14:39:11] : [Step 1/4] Deleting Generated.xcconfig... 0ms

[14:39:11] : [Step 1/4] Deleting flutter_export_environment.sh... 0ms

[14:39:11] : [Step 1/4] Deleting Flutter.podspec... 0ms

[14:39:11] : [Step 1/4] Deleting .flutter-plugins-dependencies... 0ms

[14:39:11] : [Step 1/4] Deleting .flutter-plugins... 0ms

[14:39:13] : [Step 1/4] Running "flutter pub get" in bd2ec11771a47000... 1,321ms

[14:39:18] : [Step 1/4] Process exited with code 0

[14:39:18]E: Step 2/4: Pod Install (Command Line) (17s)

[14:39:18]i: [Step 2/4] Content of /Users/ricardo/buildAgentAlong/temp/agentTmp/custom_script5509893824882000933 file:

cd ios

pod install --repo-update

[14:39:18] : [Step 2/4] Starting: /Users/ricardo/buildAgentAlong/temp/agentTmp/custom_script5509893824882000933

[14:39:18] : [Step 2/4] in directory: /Users/ricardo/buildAgentAlong/work/bd2ec11771a47000

[14:39:19] : [Step 2/4] Updating local specs repositories

[14:39:29] : [Step 2/4] [!] CDN: trunk URL couldn't be downloaded: https://cdn.cocoapods.org/all_pods_versions_1_1_4.txt Response: 530 <!DOCTYPE html>

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4]  <html class="no-js" lang="en-US">

[14:39:29] : [Step 2/4] <head>

[14:39:29] : [Step 2/4] <title>Origin DNS error | cdn.cocoapods.org | Cloudflare</title>

[14:39:29] : [Step 2/4] <meta charset="UTF-8" />

[14:39:29] : [Step 2/4] <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />

[14:39:29] : [Step 2/4] <meta http-equiv="X-UA-Compatible" content="IE=Edge" />

[14:39:29] : [Step 2/4] <meta name="robots" content="noindex, nofollow" />

[14:39:29] : [Step 2/4] <meta name="viewport" content="width=device-width,initial-scale=1" />

[14:39:29] : [Step 2/4] <link rel="stylesheet" id="cf_styles-css" href="/cdn-cgi/styles/main.css" />

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] <script>

[14:39:29] : [Step 2/4] (function(){if(document.addEventListener&&window.XMLHttpRequest&&JSON&&JSON.stringify){var e=function(a){var c=document.getElementById("error-feedback-survey"),d=document.getElementById("error-feedback-success"),b=new XMLHttpRequest;a={event:"feedback clicked",properties:{errorCode:1016,helpful:a,version:1}};b.open("POST","https://sparrow.cloudflare.com/api/v1/event");b.setRequestHeader("Content-Type","application/json");b.setRequestHeader("Sparrow-Source-Key","c771f0e4b54944bebf4261d44bd79a1e");

[14:39:29] : [Step 2/4] b.send(JSON.stringify(a));c.classList.add("feedback-hidden");d.classList.remove("feedback-hidden")};document.addEventListener("DOMContentLoaded",function(){var a=document.getElementById("error-feedback"),c=document.getElementById("feedback-button-yes"),d=document.getElementById("feedback-button-no");"classList"in a&&(a.classList.remove("feedback-hidden"),c.addEventListener("click",function(){e(!0)}),d.addEventListener("click",function(){e(!1)}))})}})();

[14:39:29] : [Step 2/4] </script>

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] <script defer src="https://performance.radar.cloudflare.com/beacon.js"></script>

[14:39:29] : [Step 2/4] </head>

[14:39:29] : [Step 2/4] <body>

[14:39:29] : [Step 2/4] <div id="cf-wrapper">

[14:39:29] : [Step 2/4] <div class="cf-alert cf-alert-error cf-cookie-error hidden" id="cookie-alert" data-translate="enable_cookies">Please enable cookies.</div>

[14:39:29] : [Step 2/4] <div id="cf-error-details" class="p-0">

[14:39:29] : [Step 2/4] <header class="mx-auto pt-10 lg:pt-6 lg:px-8 w-240 lg:w-full mb-15 antialiased">

[14:39:29] : [Step 2/4] <h1 class="inline-block md:block mr-2 md:mb-2 font-light text-60 md:text-3xl text-black-dark leading-tight">

[14:39:29] : [Step 2/4] <span data-translate="error">Error</span>

[14:39:29] : [Step 2/4] <span>1016</span>

[14:39:29] : [Step 2/4] </h1>

[14:39:29] : [Step 2/4] <span class="inline-block md:block heading-ray-id font-mono text-15 lg:text-sm lg:leading-relaxed">Ray ID: 74cad4989b151628 •</span>

[14:39:29] : [Step 2/4] <span class="inline-block md:block heading-ray-id font-mono text-15 lg:text-sm lg:leading-relaxed">2022-09-18 14:39:29 UTC</span>

[14:39:29] : [Step 2/4] <h2 class="text-gray-600 leading-1.3 text-3xl lg:text-2xl font-light">Origin DNS error</h2>

[14:39:29] : [Step 2/4] </header>

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] <section class="w-240 lg:w-full mx-auto mb-8 lg:px-8">

[14:39:29] : [Step 2/4] <div id="what-happened-section" class="w-1/2 md:w-full">

[14:39:29] : [Step 2/4] <h2 class="text-3xl leading-tight font-normal mb-4 text-black-dark antialiased" data-translate="what_happened">What happened?</h2>

[14:39:29] : [Step 2/4] <p>You've requested a page on a website (cdn.cocoapods.org) that is on the <a data-orig-proto="https" data-orig-ref="www.cloudflare.com/5xx-error-landing/" target="_blank">Cloudflare</a> network. Cloudflare is currently unable to resolve your requested domain (cdn.cocoapods.org).

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] </div>

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] <div id="resolution-copy-section" class="w-1/2 mt-6 text-15 leading-normal">

[14:39:29] : [Step 2/4] <h2 class="text-3xl leading-tight font-normal mb-4 text-black-dark antialiased" data-translate="what_can_i_do">What can I do?</h2>

[14:39:29] : [Step 2/4] <p><strong>If you are a visitor of this website:</strong><br />Please try again in a few minutes.</p><p><strong>If you are the owner of this website:</strong><br />Check your DNS settings. If you are using a CNAME origin record, make sure it is valid and resolvable. <a rel="noopener noreferrer" href="https://support.cloudflare.com/hc/en-us/articles/234979888-Error-1016-Origin-DNS-error">Additional troubleshooting information here.</a></p>

[14:39:29] : [Step 2/4] </div>

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] </section>

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] <div class="feedback-hidden py-8 text-center" id="error-feedback">

[14:39:29] : [Step 2/4] <div id="error-feedback-survey" class="footer-line-wrapper">

[14:39:29] : [Step 2/4] Was this page helpful?

[14:39:29] : [Step 2/4] <button class="border border-solid bg-white cf-button cursor-pointer ml-4 px-4 py-2 rounded" id="feedback-button-yes" type="button">Yes</button>

[14:39:29] : [Step 2/4] <button class="border border-solid bg-white cf-button cursor-pointer ml-4 px-4 py-2 rounded" id="feedback-button-no" type="button">No</button>

[14:39:29] : [Step 2/4] </div>

[14:39:29] : [Step 2/4] <div class="feedback-success feedback-hidden" id="error-feedback-success">

[14:39:29] : [Step 2/4] Thank you for your feedback!

[14:39:29] : [Step 2/4] </div>

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] <div class="cf-error-footer cf-wrapper w-240 lg:w-full py-10 sm:py-4 sm:px-8 mx-auto text-center sm:text-left border-solid border-0 border-t border-gray-300">

[14:39:29] : [Step 2/4] <p class="text-13">

[14:39:29] : [Step 2/4] <span class="cf-footer-item sm:block sm:mb-1">Cloudflare Ray ID: <strong class="font-semibold">74cad4989b151628</strong></span>

[14:39:29] : [Step 2/4] <span class="cf-footer-separator sm:hidden">•</span>

[14:39:29] : [Step 2/4] <span id="cf-footer-item-ip" class="cf-footer-item hidden sm:block sm:mb-1">

[14:39:29] : [Step 2/4] Your IP:

[14:39:29] : [Step 2/4] <button type="button" id="cf-footer-ip-reveal" class="cf-footer-ip-reveal-btn">Click to reveal</button>

[14:39:29] : [Step 2/4] <span class="hidden" id="cf-footer-ip">217.25.236.182</span>

[14:39:29] : [Step 2/4] <span class="cf-footer-separator sm:hidden">•</span>

[14:39:29] : [Step 2/4] </span>

[14:39:29] : [Step 2/4] <span class="cf-footer-item sm:block sm:mb-1"><span>Performance & security by</span> <a rel="noopener noreferrer" href="https://www.cloudflare.com/5xx-error-landing" id="brand_link" target="_blank">Cloudflare</a></span>

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] </p>

[14:39:29] : [Step 2/4] <script>(function(){function d(){var b=a.getElementById("cf-footer-item-ip"),c=a.getElementById("cf-footer-ip-reveal");b&&"classList"in b&&(b.classList.remove("hidden"),c.addEventListener("click",function(){c.classList.add("hidden");a.getElementById("cf-footer-ip").classList.remove("hidden")}))}var a=document;document.addEventListener&&a.addEventListener("DOMContentLoaded",d)})();</script>

[14:39:29] : [Step 2/4] </div>

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] </div>

[14:39:29] : [Step 2/4] </div>

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] <script>

[14:39:29] : [Step 2/4] window._cf_translation = {};

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] </script>

[14:39:29] : [Step 2/4]

[14:39:29] : [Step 2/4] </body>

[14:39:29] : [Step 2/4] </html>

[14:39:29] : [Step 2/4]

[14:39:29]W: [Step 2/4] Process exited with code 1

[14:39:29]E: [Step 2/4] Unexpected error occurred during build message processing in TeamCity, please contact your system administrator

[14:39:29]E: [Step 2/4] Step Pod Install (Command Line) failed

[14:39:29]E: [Step 2/4] Unexpected error occurred during build message processing in TeamCity, please contact your system administrator

[14:39:29] : [Step 2/4] Publishing internal artifacts

[14:39:29] : [Publishing internal artifacts] Publishing 1 file using [WebPublisher]

[14:39:29] : [Publishing internal artifacts] Publishing 1 file using [ArtifactsCachePublisher]

[14:39:35]E: Build failure condition: Failed

[14:39:35]E: Build failure condition cause message: Process exited with code 1

[14:39:35] : Build finished

Anatoly Cherenkov

Created November 24, 2022 15:30

Hi D27192001. Sorry about the delay. If the issue is still occurring, we will need to see the details below. Feel to upload them via https://uploads.jetbrains.com/ and post your upload ID.

Full build log. To obtain it, go to the Build Log page > Download log > select Full build log or Zip. That way, we get more verbosity than shown in the web UI by default;
teamcity-agent.log* files covering the entire duration of the build. Default log location: <Agent home directory>/logs;
teamcity-server.log* files covering the entire duration of the build. Default log location: <TeamCity home directory>/logs.

In the meantime, you might be able to work around the issue by restarting the server.

Please sign in to leave a comment.