Build Failing with 64-Bit JRE

Hello,

I'm having trouble getting my build agents to run using the 64-bit JRE. I currently have 64-bit JRE (version 1.8.0_162) installed on my TeamCity server and on 3 build agents that are running as Windows services (I installed JRE on the computer running the server and then copied the JRE files to C:\TeamCity\jre and C:\Program Files\TeamCity\<AgentDirectory>\jre (for all three agents). In each build agent's wrapper.conf file, 
wrapper.java.command=../jre/bin/java and wrapper.app.parameter.3=-Xmx1g. I also have the TEAMCITY_SERVER_MEM_OPTS environment variable set to -Xmx4g -XX:ReservedCodeCacheSize=350m. Furthermore, I have the JAVA_HOME environment variable set to C:\Program Files\Java\jre1.8.0_162 and my PATH variable contains %JAVA_HOME%\bin.

This is the error I'm getting from the build agents:

[2018-02-01 11:46:21,191]   WARN - The JDK_HOME environment variable does not 
[2018-02-01 11:46:21,191]   WARN - point to a working 32-bit JDK or JRE. 
[2018-02-01 11:46:21,192]   WARN - The JVM found at JDK_HOME is damaged. 
[2018-02-01 11:46:21,192]   WARN - Please reinstall or define EXE4J_JAVA_HOME 
[2018-02-01 11:46:21,192]   WARN - to point to an installed 32-bit JDK or JRE. 
[2018-02-01 11:46:21,192]   WARN - The JVM could not be started. The maximum heap size (-Xmx) might be too large or an antivirus or firewall tool could block the execution. 
[2018-02-01 11:46:21,194]   INFO - Process exited with code 0 

I tried setting EXE4J_JAVA_HOME to %JAVA_HOME% but this did not fix the issue. I'm pretty sure I have all the right configuration settings to make the 64-bit JRE work on the server and agents so I'm not sure what's going wrong here. Any help or advice would be greatly appreciated!

Thanks,

Jack