Windows Tray Notifier - "Unable to Login"

I am currently evaluating TeamCity and am having issues with the Windows Tray Notifier application.

I have set up the TeamCity server no problem, and am building from a GitHub repository (works great). I can access the TeamCity site and log in via a web browser (IE and Chrome), but when I use the same URL (http://intwebapp01:8888) for the tray application, I see the "Connecting to TeamCity..." splash screen but then an error: "Unable to login" (please see attached screen grab for full details). I am not asked for login details at any time which seems strange.

I have tried this on 32 and 64 bit versions of Windows 7, that have IE 8 installed. My client machine is on a VPN-like network (DirectAccess with IPv6 tunelling), with the TeamCity server being on the remote network. Again, I can log into the website no problem, so it is not a basic connectivity issue.

Is there any logging I can turn on, or any further configuration (client or server)  that I can try?

Thanks, Tim.



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Does TeamCity server URL resolves to IPv4 address? Is that possible to access TeamCity server using IPv4?

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Hi Eugene,

Thanks for the reply.

In answer to your question, no it is not possible to use an IPv4 address as remote hosts on a DirectAccess network are only accessible via their IPv6 address (and indirectly via their host name which is resolved to an IPv6 address).

There does not appear to be a general problem with this, as accessing the TeamCity website via a browser works fine with the underlying IPv6 tunneling stack. It is only the tray application that appears to have problems.

Thanks, Tim.

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Tim,

I have added an issue to our tracker, please watch/vote for it.
http://youtrack.jetbrains.net/issue/TW-10798

Could you please try set up some local proxy server with IPv4 address as workaround.

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