TeamCity web server frequent crash
Hi,
we are experiencing several crashes of the web server with no apparent details in the logs and Windows event log.
Is there a way to collect more information about the crashes?
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It happend this morning. Here are the new dump file.
Attachment(s):
java.2888.txt.zip
java.2408.txt.zip
tomcat6.2488.txt.zip
tomcat6.4444.txt.zip
Sorry, I can't Start TeamCity server from the console. It ask me to create a new admin
istrator account. looks like it try to setup teamcity at the first time.
when is hangs. seems all build agents won't pick up any build. and I still can edit the configuration
Great, this time you've got thread dump from the correct process: tomcat6.4444.txt.zip
Please watch for this issue: http://youtrack.jetbrains.net/issue/TW-10169 it seems you have the same problem.
Thanks a lot. I did have the same problem.
Maybe I try to use other database instead for now.
The server keeps crashing, I've just sent a log via email. We'd need to be able to solve it, are there any other support options we can try?
First of all, I would recommend you to submit bug report to Sun, as this is clearly JVM error: http://bugreport.sun.com/bugreport/crash.jsp
Other options you can try:
- check you do not have antivirus software, and if you have - disable it
- install TeamCity on some other OS / other hardware
- increase -Xmx parameter (it's unlikely to help, but still...)
As for antivirus, if you have one, there is indeed known problem in Sun bug database: http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6653233
Thanks Pavel, I will look into it.
I migrate the database from SqlServer to Oracle on Thursday. it seems working OK. Hopefully you guys can fix this bug at the next release.
Thanks a lot for your help!
Hi Pavel,
it looks like it definitely had to do with the interaction between Tomcat and a security software installed on the machine. Disabling it on the tomcat process resolved the issue.
Thanks for your support