hosted JIRA return error 500 when trying to connect
Hello,
I am a happy user of teamcity since two years.
My company bought the JIRA hosted version and I cannot manage to connect.
When testing the connection, I get the following error :
Error: Server returned HTTP response code: 500 for URL: http://<mycompanyname>.onjira.com/rpc/xmlrpc
When trying to get the projects, I get the following error :
Error: Failed to fetch issue from "http://<mycompanyname>.onjira.com/si/jira.issueviews:issue-xml/SA-1/SA-1.xml" via RSS
Did I miss something or is it related to the fact that our JIRa instance is hosted by Atlassian ?
Thanks in advance.
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I'm experiencing the same thing but ours is a local Jira instance on our server.
Hi Philippe,
TeamCity uses RSS interface if you don't specify the credentials, otherwise XML-RPC is used (due to restrictions of XML-RPC). That is the plugin requests a simple HTTP call.
Can you access the XML directly from browser? What is XML format provided by your Jira instance?
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Maxim
Problem was that Jira did not have RPC capability turned on. Once I did it worked fine.
Thanks for the reply.
You're welcome, Steven!
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Maxim
The problem was indeed that the remote API calls were not authorized on my hosted JIRA.
Thanks Maxim !
Cheers
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Philippe