hosted JIRA return error 500 when trying to connect

Hello,

I am a happy user of teamcity since two years.

My company bought the JIRA hosted version and I cannot manage to connect.
When testing the connection, I get the following error :

Error: Server returned HTTP response code: 500 for URL: http://<mycompanyname>.onjira.com/rpc/xmlrpc

When trying to get the projects, I get the following error :

Error: Failed to fetch issue from "http://<mycompanyname>.onjira.com/si/jira.issueviews:issue-xml/SA-1/SA-1.xml" via RSS

Did I miss something or is it related to the fact that our JIRa instance is hosted by Atlassian ?

Thanks in advance.

5 comments
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I'm experiencing the same thing but ours is a local Jira instance on our server.

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Hi Philippe,

TeamCity uses RSS interface if you don't specify the credentials, otherwise XML-RPC is used (due to restrictions of XML-RPC). That is the plugin requests a simple HTTP call.
Can you access the XML directly from browser? What is XML format provided by your Jira instance?


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Maxim

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Problem was that Jira did not have RPC capability turned on. Once I did it worked fine.

Thanks for the reply.

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You're welcome, Steven!

Philippe, how about you?


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Maxim
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The problem was indeed that the remote API calls were not authorized on my  hosted JIRA.

Thanks Maxim !

Cheers
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Philippe

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