Snapshot dependency - 'Project are loading'
When I try to add or update projects in a snapshoit dependency in a build configuration, I keep getting stuck with "Projects are loading". I've tried looking at logs to see if there's an issue there, but so far I've come up empty.
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Hello Harald,
This issue happens sometimes when intermediate network infrastructure (Typically a proxy) is mismanaging some of the data. It might also be something on the backend misbehaving but if that were the case, it should be logged in the backend, at the very least as thread dumps.
Could we ask you to take some manual server thread dumps while the screen is loading? https://www.jetbrains.com/help/teamcity/reporting-issues.html#Server+Thread+Dump . Please open the dialog, once it starts loading take 10 thread dumps spaced 1-2 seconds with each other and forward those to us for review. You can send the information safely using our upload service and sharing the Upload ID with us.
If the issue is on the server, we will see threads loading data, or waiting for the database to respond, or something along those lines. If the request was properly handled, it's likely that either the browser or some intermediate component is misbehaving and causing the problem.
Thank you,
Guilherme
Been trying to recreate the issue since I first reported it. But everytime I attempt to use the functionality, it works, it’s frankly annoying 😅
If the issue pops up, I’ll do a thread dump