2FA - Incorrect Password

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Scott McClure
Created

We're using TeamCity on premise. I was trying to enable 2FA on my account for testing, but I can't seem to get it to work. I have tried multiple authenticator apps across two different TC accounts with no success. The 'confirm' button always errors with 'incorrect password'. Any idea what could be causing this issue?

Authenticator apps tried were 1Password and LastPass. Our server is Windows 2012 R2 running on EC2.

 

Thanks,

Scott

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Scott McClure
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If someone runs into this issue, just make sure that the time on the server is correct. Ours was drifting due to an error with the Windows time service. Updating our EC2 instance according to this guide got it back on track, and now 2FA is working:

https://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/windows-set-time.html#windows-persisting-time-changes-w2k8

 

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