List remote refs failed: org.eclipse.jgit.errors.TransportException: https://XXXX.visualstudio.com/DefaultCollection/_git/XXXX: not authorized

Hi,

All of a sudden today, were not able to connect to our Azure DevOps git repo. We get the error shown on the subject line. We have not changed anything at all so doesn't make sense why it would fail.

I attempted to reset the password we use for authenticating to the repo but get the same result. We're using username/password to authenticate, not SSH.

Any ideas?

Here is the stack trace (I removed the repo URL):

jetbrains.buildServer.vcs.VcsRootVcsException: List remote refs failed: org.eclipse.jgit.errors.TransportException: https://XXXX.visualstudio.com/DefaultCollection/_git/XXXX: not authorized
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.createRootException(VcsChangesStatesCollector.java:33)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.getCurrentState(VcsChangesStatesCollector.java:46)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.lambda$null$1(VcsChangesStatesCollector.java:18)
at jetbrains.buildServer.util.NamedThreadFactory.executeWithNewThreadName(NamedThreadFactory.java:76)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.lambda$getCollectStatesTasks$2(VcsChangesStatesCollector.java:77)
at jetbrains.buildServer.vcs.impl.ImmediateFutureExecService$2.call(ImmediateFutureExecService.java:2)
at jetbrains.buildServer.serverSide.impl.ImmediateFuture.get(ImmediateFuture.java:59)
at jetbrains.buildServer.serverSide.impl.ImmediateFuture.get(ImmediateFuture.java:68)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.collectStatesForAllRoots(VcsChangesStatesCollector.java:79)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.getCurrentStateSnapshot(VcsChangesStatesCollector.java:54)
at jetbrains.buildServer.vcs.impl.VcsChangesFetcher.getStateAndCreateChangesCollectingTasks(VcsChangesFetcher.java:71)
at jetbrains.buildServer.vcs.impl.VcsChangesLoader.doLoadChanges(VcsChangesLoader.java:130)
at jetbrains.buildServer.vcs.impl.VcsChangesLoader.tryLoadChanges(VcsChangesLoader.java:32)
at jetbrains.buildServer.serverSide.impl.VcsModificationChecker$CollectChangesAction$1.run(VcsModificationChecker.java:11)
at jetbrains.buildServer.util.NamedThreadFactory.executeWithNewThreadName(NamedThreadFactory.java:76)
at jetbrains.buildServer.serverSide.impl.VcsModificationChecker$CollectChangesAction.run(VcsModificationChecker.java:10)
at java.util.concurrent.CompletableFuture$AsyncRun.run(CompletableFuture.java:1626)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: jetbrains.buildServer.vcs.VcsException: List remote refs failed: org.eclipse.jgit.errors.TransportException: https://XXXX.visualstudio.com/DefaultCollection/_git/XXXX: not authorized
at jetbrains.buildServer.buildTriggers.vcs.git.OperationContext.wrapException(OperationContext.java:185)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getRemoteRefs(GitVcsSupport.java:488)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.lambda$getCurrentState$0(GitVcsSupport.java:181)
at jetbrains.buildServer.buildTriggers.vcs.git.RepositoryManagerImpl.runWithDisabledRemove(RepositoryManagerImpl.java:256)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getCurrentState(GitVcsSupport.java:177)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getCurrentState(GitVcsSupport.java:172)
at jetbrains.buildServer.buildTriggers.vcs.git.GitCollectChangesPolicy.getCurrentState(GitCollectChangesPolicy.java:113)
at jetbrains.vcs.api.services.impl.RepositoryStateServiceProvider$1.getCurrentState(RepositoryStateServiceProvider.java:2)
at jetbrains.buildServer.vcs.impl.VcsRootInstanceImpl.lambda$null$0(VcsRootInstanceImpl.java:162)
at jetbrains.buildServer.serverSide.impl.BaseAccessChecker.runWithDisabledCheck(BaseAccessChecker.java:32)
at jetbrains.buildServer.serverSide.impl.SecondaryNodeSecurityManager.runSafeNetworkOperation(SecondaryNodeSecurityManager.java:16)
at jetbrains.buildServer.serverSide.ReadOnlyRestrictor.doReadOnlyNetworkOperation(ReadOnlyRestrictor.java:1)
at jetbrains.buildServer.vcs.impl.VcsRootInstanceImpl.lambda$getCurrentState$1(VcsRootInstanceImpl.java:73)
at jetbrains.buildServer.serverSide.impl.BaseAccessChecker.runWithDisabledCheck(BaseAccessChecker.java:32)
at jetbrains.buildServer.serverSide.impl.SecondaryNodeSecurityManager.executeSafeCommandLine(SecondaryNodeSecurityManager.java:27)
at jetbrains.buildServer.serverSide.ReadOnlyRestrictor.doReadOnlyCommandLine(ReadOnlyRestrictor.java:5)
at jetbrains.buildServer.vcs.impl.VcsRootInstanceImpl.getCurrentState(VcsRootInstanceImpl.java:20)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector$CurrentStateOperation.call(VcsChangesStatesCollector.java:4)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector$CurrentStateOperation.call(VcsChangesStatesCollector.java:2)
at jetbrains.buildServer.vcs.VcsOperationProgressProviderImpl.runWithProgress(VcsOperationProgressProviderImpl.java:27)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.getCurrentState(VcsChangesStatesCollector.java:105)
... 18 more
Caused by: org.eclipse.jgit.errors.TransportException: https://XXXX.visualstudio.com/DefaultCollection/_git/XXXX: not authorized
at org.eclipse.jgit.transport.TransportHttp.connect(TransportHttp.java:511)
at org.eclipse.jgit.transport.TransportHttp.openFetch(TransportHttp.java:315)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getRemoteRefs(GitVcsSupport.java:506)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getRemoteRefs(GitVcsSupport.java:483)
... 37 more
jetbrains.buildServer.vcs.VcsException: List remote refs failed: org.eclipse.jgit.errors.TransportException: https://XXXX.visualstudio.com/DefaultCollection/_git/XXXX: not authorized
at jetbrains.buildServer.buildTriggers.vcs.git.OperationContext.wrapException(OperationContext.java:185)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getRemoteRefs(GitVcsSupport.java:488)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.lambda$getCurrentState$0(GitVcsSupport.java:181)
at jetbrains.buildServer.buildTriggers.vcs.git.RepositoryManagerImpl.runWithDisabledRemove(RepositoryManagerImpl.java:256)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getCurrentState(GitVcsSupport.java:177)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getCurrentState(GitVcsSupport.java:172)
at jetbrains.buildServer.buildTriggers.vcs.git.GitCollectChangesPolicy.getCurrentState(GitCollectChangesPolicy.java:113)
at jetbrains.vcs.api.services.impl.RepositoryStateServiceProvider$1.getCurrentState(RepositoryStateServiceProvider.java:2)
at jetbrains.buildServer.vcs.impl.VcsRootInstanceImpl.lambda$null$0(VcsRootInstanceImpl.java:162)
at jetbrains.buildServer.serverSide.impl.BaseAccessChecker.runWithDisabledCheck(BaseAccessChecker.java:32)
at jetbrains.buildServer.serverSide.impl.SecondaryNodeSecurityManager.runSafeNetworkOperation(SecondaryNodeSecurityManager.java:16)
at jetbrains.buildServer.serverSide.ReadOnlyRestrictor.doReadOnlyNetworkOperation(ReadOnlyRestrictor.java:1)
at jetbrains.buildServer.vcs.impl.VcsRootInstanceImpl.lambda$getCurrentState$1(VcsRootInstanceImpl.java:73)
at jetbrains.buildServer.serverSide.impl.BaseAccessChecker.runWithDisabledCheck(BaseAccessChecker.java:32)
at jetbrains.buildServer.serverSide.impl.SecondaryNodeSecurityManager.executeSafeCommandLine(SecondaryNodeSecurityManager.java:27)
at jetbrains.buildServer.serverSide.ReadOnlyRestrictor.doReadOnlyCommandLine(ReadOnlyRestrictor.java:5)
at jetbrains.buildServer.vcs.impl.VcsRootInstanceImpl.getCurrentState(VcsRootInstanceImpl.java:20)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector$CurrentStateOperation.call(VcsChangesStatesCollector.java:4)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector$CurrentStateOperation.call(VcsChangesStatesCollector.java:2)
at jetbrains.buildServer.vcs.VcsOperationProgressProviderImpl.runWithProgress(VcsOperationProgressProviderImpl.java:27)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.getCurrentState(VcsChangesStatesCollector.java:105)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.lambda$null$1(VcsChangesStatesCollector.java:18)
at jetbrains.buildServer.util.NamedThreadFactory.executeWithNewThreadName(NamedThreadFactory.java:76)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.lambda$getCollectStatesTasks$2(VcsChangesStatesCollector.java:77)
at jetbrains.buildServer.vcs.impl.ImmediateFutureExecService$2.call(ImmediateFutureExecService.java:2)
at jetbrains.buildServer.serverSide.impl.ImmediateFuture.get(ImmediateFuture.java:59)
at jetbrains.buildServer.serverSide.impl.ImmediateFuture.get(ImmediateFuture.java:68)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.collectStatesForAllRoots(VcsChangesStatesCollector.java:79)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.getCurrentStateSnapshot(VcsChangesStatesCollector.java:54)
at jetbrains.buildServer.vcs.impl.VcsChangesFetcher.getStateAndCreateChangesCollectingTasks(VcsChangesFetcher.java:71)
at jetbrains.buildServer.vcs.impl.VcsChangesLoader.doLoadChanges(VcsChangesLoader.java:130)
at jetbrains.buildServer.vcs.impl.VcsChangesLoader.tryLoadChanges(VcsChangesLoader.java:32)
at jetbrains.buildServer.serverSide.impl.VcsModificationChecker$CollectChangesAction$1.run(VcsModificationChecker.java:11)
at jetbrains.buildServer.util.NamedThreadFactory.executeWithNewThreadName(NamedThreadFactory.java:76)
at jetbrains.buildServer.serverSide.impl.VcsModificationChecker$CollectChangesAction.run(VcsModificationChecker.java:10)
at java.util.concurrent.CompletableFuture$AsyncRun.run(CompletableFuture.java:1626)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.eclipse.jgit.errors.TransportException: https://XXXX.visualstudio.com/DefaultCollection/_git/XXXX: not authorized
at org.eclipse.jgit.transport.TransportHttp.connect(TransportHttp.java:511)
at org.eclipse.jgit.transport.TransportHttp.openFetch(TransportHttp.java:315)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getRemoteRefs(GitVcsSupport.java:506)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getRemoteRefs(GitVcsSupport.java:483)
... 37 more
org.eclipse.jgit.errors.TransportException: https://XXXX.visualstudio.com/DefaultCollection/_git/XXXX: not authorized
at org.eclipse.jgit.transport.TransportHttp.connect(TransportHttp.java:511)
at org.eclipse.jgit.transport.TransportHttp.openFetch(TransportHttp.java:315)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getRemoteRefs(GitVcsSupport.java:506)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getRemoteRefs(GitVcsSupport.java:483)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.lambda$getCurrentState$0(GitVcsSupport.java:181)
at jetbrains.buildServer.buildTriggers.vcs.git.RepositoryManagerImpl.runWithDisabledRemove(RepositoryManagerImpl.java:256)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getCurrentState(GitVcsSupport.java:177)
at jetbrains.buildServer.buildTriggers.vcs.git.GitVcsSupport.getCurrentState(GitVcsSupport.java:172)
at jetbrains.buildServer.buildTriggers.vcs.git.GitCollectChangesPolicy.getCurrentState(GitCollectChangesPolicy.java:113)
at jetbrains.vcs.api.services.impl.RepositoryStateServiceProvider$1.getCurrentState(RepositoryStateServiceProvider.java:2)
at jetbrains.buildServer.vcs.impl.VcsRootInstanceImpl.lambda$null$0(VcsRootInstanceImpl.java:162)
at jetbrains.buildServer.serverSide.impl.BaseAccessChecker.runWithDisabledCheck(BaseAccessChecker.java:32)
at jetbrains.buildServer.serverSide.impl.SecondaryNodeSecurityManager.runSafeNetworkOperation(SecondaryNodeSecurityManager.java:16)
at jetbrains.buildServer.serverSide.ReadOnlyRestrictor.doReadOnlyNetworkOperation(ReadOnlyRestrictor.java:1)
at jetbrains.buildServer.vcs.impl.VcsRootInstanceImpl.lambda$getCurrentState$1(VcsRootInstanceImpl.java:73)
at jetbrains.buildServer.serverSide.impl.BaseAccessChecker.runWithDisabledCheck(BaseAccessChecker.java:32)
at jetbrains.buildServer.serverSide.impl.SecondaryNodeSecurityManager.executeSafeCommandLine(SecondaryNodeSecurityManager.java:27)
at jetbrains.buildServer.serverSide.ReadOnlyRestrictor.doReadOnlyCommandLine(ReadOnlyRestrictor.java:5)
at jetbrains.buildServer.vcs.impl.VcsRootInstanceImpl.getCurrentState(VcsRootInstanceImpl.java:20)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector$CurrentStateOperation.call(VcsChangesStatesCollector.java:4)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector$CurrentStateOperation.call(VcsChangesStatesCollector.java:2)
at jetbrains.buildServer.vcs.VcsOperationProgressProviderImpl.runWithProgress(VcsOperationProgressProviderImpl.java:27)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.getCurrentState(VcsChangesStatesCollector.java:105)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.lambda$null$1(VcsChangesStatesCollector.java:18)
at jetbrains.buildServer.util.NamedThreadFactory.executeWithNewThreadName(NamedThreadFactory.java:76)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.lambda$getCollectStatesTasks$2(VcsChangesStatesCollector.java:77)
at jetbrains.buildServer.vcs.impl.ImmediateFutureExecService$2.call(ImmediateFutureExecService.java:2)
at jetbrains.buildServer.serverSide.impl.ImmediateFuture.get(ImmediateFuture.java:59)
at jetbrains.buildServer.serverSide.impl.ImmediateFuture.get(ImmediateFuture.java:68)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.collectStatesForAllRoots(VcsChangesStatesCollector.java:79)
at jetbrains.buildServer.vcs.impl.VcsChangesStatesCollector.getCurrentStateSnapshot(VcsChangesStatesCollector.java:54)
at jetbrains.buildServer.vcs.impl.VcsChangesFetcher.getStateAndCreateChangesCollectingTasks(VcsChangesFetcher.java:71)
at jetbrains.buildServer.vcs.impl.VcsChangesLoader.doLoadChanges(VcsChangesLoader.java:130)
at jetbrains.buildServer.vcs.impl.VcsChangesLoader.tryLoadChanges(VcsChangesLoader.java:32)
at jetbrains.buildServer.serverSide.impl.VcsModificationChecker$CollectChangesAction$1.run(VcsModificationChecker.java:11)
at jetbrains.buildServer.util.NamedThreadFactory.executeWithNewThreadName(NamedThreadFactory.java:76)
at jetbrains.buildServer.serverSide.impl.VcsModificationChecker$CollectChangesAction.run(VcsModificationChecker.java:10)
at java.util.concurrent.CompletableFuture$AsyncRun.run(CompletableFuture.java:1626)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)