Very slow On Premises

Created February 04, 2025 00:36

General navigation around the admin console is very slow.
The builds are fine.
Saving changes and create new projects and build steps is taking forever.
Even when clicking on the build it takes some time to load the tabs to see the build log.
VM and database are not the issue as they are pretty high on resources.

1 comment

Mikhail Efremov

Created February 05, 2025 11:22

Hi,

Could you please reproduce the issue and capture a set of server thread dumps? You can make the server save 120 thread dumps with a 5-second interval by adding the below records to your internal properties. This should cover ten minutes of the server's life. The server will start making the thread dumps as soon as you add the properties.

teamcity.diagnostics.periodicThreadDumps.name=performance_issue
teamcity.diagnostics.periodicThreadDumps.count=120
teamcity.diagnostics.periodicThreadDumps.period.ms=5000

Once done, please collect the thread dumps along with the teamcity-server.log that covers the same timeframe, add everything into a single archive and upload it to https://uploads.jetbrains.com/, then let me know the upload ID.

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