"Please enable cookies in your browser to proceed with login" message

Hi,

Today we've decided to give TeamCity 3.1 a try and did a clean install on a test server (3.0.1 version works fine but on a different server). The installation finished without a problem but after trying to create a new user in IE7 the following message appeared: "Please enable cookies in your browser to proceed with login" (the user was created but couldn't login). We've tried to disable all security settings in IE7 without any success. Also this problem is not computer specific, though we didn't try it on IE6. Strangely enough everything work fine in Opera and Firefox.

Do you have any idea why this happens?

7 comments

Hello,

Try to clear browser caches.

--
Pavel Sher
Software Developer
JetBrains, Inc.
http://www.jetbrains.com
"Develop with pleasure!"



"Samir" <no_reply@jetbrains.com> wrote in message
news:64958.1204651941784.JavaMail.itn@is.intellij.net...

Hi,

>

Today we've decided to give TeamCity 3.1 a try and did a clean install on
a test server (3.0.1 version works fine but on a different server). The
installation finished without a problem but after trying to create a new
user in IE7 the following message appeared: "Please enable cookies in your
browser to proceed with login" (the user was created but couldn't login).
We've tried to disable all security settings in IE7 without any success.
Also this problem is not computer specific, though we didn't try it on
IE6. Strangely enough everything work fine in Opera and Firefox.

>

Do you have any idea why this happens?



0

Hi,

Thanks for your reply. Sadly, doing this doesn't solve the problem and as a I mentioned before this is not related just to one computer. On the other hand it works in Firefox and Opera.

Maybe there’s something that should be done server side (you’re using Tomcat, right)?

0

After a short investigation we've found out that it had something to do with the host name. It seems that having "_" character in the host name will block the cookies in IE7. Using the IP address instead of the host name did the trick.

0

Hello,

Are you using a short host name (without domain part)? If so try to use full
host name (instead of IP), does it work?

--
Pavel Sher
Software Developer
JetBrains, Inc.
http://www.jetbrains.com
"Develop with pleasure!"



"Samirski" <no_reply@jetbrains.com> wrote in message
news:8029417.1204711533921.JavaMail.itn@is.intellij.net...

After a short investigation we've found out that it had something to do
with the host name. It seems that having "_" character in the host name
will block the cookies in IE7. Using the IP address instead of the host
name did the trick.



0

Hello,

Currently we was not able to reproduce this bug. Please submit a JIRA issue
with hostname for which you've got such message.

--
Pavel Sher
Software Developer
JetBrains, Inc.
http://www.jetbrains.com
"Develop with pleasure!"



"Samirski" <no_reply@jetbrains.com> wrote in message
news:8029417.1204711533921.JavaMail.itn@is.intellij.net...

After a short investigation we've found out that it had something to do
with the host name. It seems that having "_" character in the host name
will block the cookies in IE7. Using the IP address instead of the host
name did the trick.



0

Yes we are using a short host name. As a matter of fact (we have just found out) that IE6 and IE7 don't support underscore "_" in a host name. Look at the following article:

http://www.sharepointblogs.com/sean/archive/2007/07/11/internet-explorer-blocks-sharepoint-from-using-session-cookies.aspx

There's nothing wrong with your application as far as we can see. Everything works fine now. Thanks!

0

Glad to hear all is working ok for you. Thank you for the link. Seems like
we need to update our FAQ.

--
Pavel Sher
Software Developer
JetBrains, Inc.
http://www.jetbrains.com
"Develop with pleasure!"



"Samirski" <no_reply@jetbrains.com> wrote in message
news:5272451.1204727708792.JavaMail.itn@is.intellij.net...

Yes we are using a short host name. As a matter of fact (we have just
found out) that IE6 and IE7 don't support underscore "_" in a host name.
Look at the following article:

>

http://www.sharepointblogs.com/sean/archive/2007/07/11/internet-explorer-blocks-sharepoint-from-using-session-cookies.aspx

>

There's nothing wrong with your application as far as we can see.
Everything works fine now. Thanks!



0

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