I am very new to TC and am now the admin. (gulp)
We are using TC 4.5.5 with CC UCM 22.214.171.124 on WIndows 2003 server. Snapshot views are used.
I have been told (but not seen this in the docs) that TC polls the view, attached to an integration stream, for changes. (how?) and then does a cleartool update. TC then copies the source (and more?) to a cache for each build agent - we only have one - where upon the build agent builds the project.
This usually works but occasionally the cache is not updated - the view is updated. This problems happens with a particularly large project.
So now the questions.
Is what I have written correct - can someone point me to the documentation on this?
Does anyone else have this problem with CC UCM?
Is this a recognised problem that is fixed by TC 5.1? We do have this on Windows 2008 and CC 126.96.36.199 but I have been told there are problems with this - I need to investigate for myself.