TeamCity not finding my agent

I have installed the agent several times and still TeamCity can not find it. I get the message "CannotPingAgentException: Unable to ping agent dotNETDevLW01". It has worked until we upgraded to the latest TeamCity version. I have tried using 'ownAddress' and still nothing. What am i doing wrong? I have never had this much problem. Help please!!

Comment actions Permalink

It has found my agent, but now shows me as disconnected. Saying it can't ping my agent. It is allowed through my firewall. Any suggestions?

Comment actions Permalink

Hi Elizabeth

TeamCity uses two-way communication between the server and its agents.
So that the build agent has its port opened too. Go to the server machine, open a web browser and navigate to http://<agent-computer>:<agent-port>/
If everything is configured correctly, you should see a response from the agent:

Method GET not implemented (try POST)

If the port is opened but the agent still cannot register, then please post teamcity-server.log and teamcity-agent.log files.

Please sign in to leave a comment.