Build Agent Self Signed Certification Still Reports as "Disconnected"

I have followed all the instructions regarding generating a keystore, exporting the certificate to a file and importing the certification via:

keytool -importcert -file <cert file> -keystore <agent installation path>/jre/lib/security/cacerts



TeamCity is still reporting the build agent as "Disconnected."  I've restarted the services, both TeamCity and TeamCity Build agent.  I've also verified that the cert was added to the keystore.  What am I missing?

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