Unable to add user to a group

When clicking on "Add/Remove From Group", nothing happens and the browser console shows:

-4270096801746814907.js?v=1423938897706:5 Clean all data under element tabsContainer

-4270096801746814907.js?v=1423938897706:5 Clean all data under element tabsContainer3

-4270096801746814907.js?v=1423938897706:5 Clean all data under element attachToGroupsContainer

-4270096801746814907.js?v=1423938897706:5 TypeError: Cannot read property 'id' of null {stack: (...), message: "Cannot read property 'id' of null"}message: "Cannot read property 'id' of null"stack: (...)get stack: function () { [native code] }arguments: nullcaller: nulllength: 0name: ""prototype: StackTraceGetter__proto__: function Empty() {}<function scope>set stack: function () { [native code] }arguments: nullcaller: nulllength: 1name: ""prototype: StackTraceSetter__proto__: function Empty() {}<function scope>__proto__: Error-4270096801746814907.js?v=1423938897706:5 BS.Log.log-4270096801746814907.js?v=1423938897706:5 BS.Log.error-4270096801746814907.js?v=1423938897706:9 Ajax.Responders.register.onException-4735258447288317237.js?v=1423938897706:8 (anonymous function)1318600100494713046.js?v=1423938897706:10 ax-4735258447288317237.js?v=1423938897706:8 Ajax.Responders._each-4735258447288317237.js?v=1423938897706:6 c-4735258447288317237.js?v=1423938897706:8 Ajax.Responders.dispatch-4735258447288317237.js?v=1423938897706:8 Ajax.Request.Class.create.dispatchException-4735258447288317237.js?v=1423938897706:8 Ajax.Request.Class.create.respondToReadyState-4735258447288317237.js?v=1423938897706:8 Ajax.Request.Class.create.onStateChange

-4270096801746814907.js?v=1423938897706:5 TypeError: Cannot read property 'id' of null

    at Object.BS.AbstractModalDialog._removeDuplicateElements (-4270096801746814907.js?v=1423938897706:48)

    at Object.BS.AbstractModalDialog._fixElementPlacement (-4270096801746814907.js?v=1423938897706:48)

    at Object.BS.AbstractModalDialog.showCentered (-4270096801746814907.js?v=1423938897706:48)

    at 3243581075452714223.js?v=1423938897706:13

    at Object.BS.ajaxRequest.onComplete (-4270096801746814907.js?v=1423938897706:8)

    at b.onComplete (-4270096801746814907.js?v=1423938897706:5)

    at e.Ajax.Request.Class.create.respondToReadyState (-4735258447288317237.js?v=1423938897706:8)

    at e.Ajax.Request.Class.create.onStateChange (-4735258447288317237.js?v=1423938897706:8)-4270096801746814907.js?v=1423938897706:5 BS.Log.log-4270096801746814907.js?v=1423938897706:5 BS.Log.error-4270096801746814907.js?v=1423938897706:9 Ajax.Responders.register.onException-4735258447288317237.js?v=1423938897706:8 (anonymous function)1318600100494713046.js?v=1423938897706:10 ax-4735258447288317237.js?v=1423938897706:8 Ajax.Responders._each-4735258447288317237.js?v=1423938897706:6 c-4735258447288317237.js?v=1423938897706:8 Ajax.Responders.dispatch-4735258447288317237.js?v=1423938897706:8 Ajax.Request.Class.create.dispatchException-4735258447288317237.js?v=1423938897706:8 Ajax.Request.Class.create.respondToReadyState-4735258447288317237.js?v=1423938897706:8 Ajax.Request.Class.create.onStateChange

We just upgraded our TC to 9.0.2 (build 32195) over the weekend.

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Any help on this would be appreciated.  We are currently unable to assign our new users to a group because of this error.  

Thank you!

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Hi Amit,

Sorry for delay. I've created the issue https://youtrack.jetbrains.com/issue/TW-40158, please watch it.

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Hi Alina,

Thank you for creating an issue that I can track, but can you also suggest what I should do in the mean time to fix this problem?  is there a workaround that allows me to add the user to the group without going directly to the database :-)

Thanks

Amit

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Hello Alina,

I apologize for pushing on this again, but I would really appreciate if you can suggest some sort of a work-around for this issue as it is blocking us from adding users to any groups or adding groups to any users.

Another thing is when we try to simply go to any users page and click on "Add/Remove from groups", a newly created group does not show up in that list. Creating a group seemed to be succesful as the new group is available in Admin-> Groups, however, Administration->Users->AUser -> Add/Remove From groups -> The popup does not contain the newly created group, in fact, only15 total groups show up in the list, in alphabetical order.  So as a test, I renamed the new group with starting with the letter A, and it appeared, however, the list is still limited to 15 names and it cut off another group that was at that index.  In addition, even those 15 groups you can not add a user to, as there is no "Save" button anymore

In addition, the "Add New Snapshot Dependency" modal dialog box is also missing the "Save" button in the build configuration settings.  (Same with Artifact Dependencies)

Thank you for your time & consideration

Amit

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Hi Amit,

Could you attach all teamcity-server.log* files?

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