Build agent unable to register with server

I have a teamcity server installation with no firewall on the server.  I have another machine with the build agent installed, again no firewall on that server either.  netstat shows the agent machine is listening on the 9090 port.  However, the server cannot make the rpc call.  I am able to ping both machines from each other, I am able to access the team city server website from the agent machine.  Everything checks out fine.  There are absolutely no firewalls.  Any ideas what's going on?

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Hello Jennifer,

Please specify host in the "ownAddress" property of buildAgent.properties file directly.

Kind regards,
Marina

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I have already done that, that is how I currently have it installed.  That does not help.

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Jennifer,

Can you please enable debug mode (http://confluence.jetbrains.net/display/TCD5/Reporting+Issues#ReportingIssues-LoggingEvents) and attach server and agent logs.

thanks in advance,
Marina

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Turns out it is blocking at the switch level.  Our IT group has a complicated system which blocks certain ports between certain subnets, and we happened to be crossing those subnets in this case.  We are going to be ultimately doing this within the same subnet anyway.  I have it working now with two machines in the same lab.

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