On Prem TeamCity Docker container refuses to accept any logins

Version 2023.05.2 (build 129341)

We've a Hub\YouTrack\TeamCity combo and out of (seemingly) nowhere, TeamCity is stubbornly refusing any ability to log in - not even with the SuperUser token.

Hub is wired up to LDAP, and both YouTrack and TeamCity then wired to Hub. I can log into both Hub and YouTrack. It's just TeamCity that's broken.

There are no errors being logged, I just get an XML response of:

<response>
<script/>
<errors>
<error id="loginError">Incorrect username or password.</error>
</errors>
</response>

All I get in the logs post startup is a constant repeat of

[TeamCity] Super user authentication token: [RedactedToken] (use empty username with the token as the password to access the server)
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5 comments

Hi! If this is still topical, please try to log in as a superuser again and upload these files to https://uploads.jetbrains.com/

/opt/teamcity/logs/teamcity-auth.log
/opt/teamcity/logs/teamcity-server.log* (all files, including teamcity-server.log.1, .2, etc.)
/data/teamcity_server/datadir/config/auth-config.xml

Specify the upload ID.

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As I said - I can't log in - period. Not as a normal user, not as the superuser.

 

However I will upload the log files later on today or early next week.

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Sure, whenever you have time. Thanks! The login attempt is to make sure the relevant log entries are there.
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I've since migrated to TeamCity cloud. I ended up using an older docker version of TeamCity to restore my last backup to, then upgraded that to latest and used that to migrate to the cloud.

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Feel free to close this ticket.

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