Notification Email links trigger ERR_CONNECTION_TIMED_OUT
Hi All,
I’m not sure if this is a side effect of changing the port number of my server (but I have since changed it back to port 80), but sometime after upgrading from version 10 I noticed the links to the build, error, etc. on the notification emails would time out.
Looking at what was returned to the browser using F12 I see http://10.111.104.28/viewLog.html?buildId=169&buildTypeId=TeamCity_QaBuild Failed to load resource: net::ERR_CONNECTION_TIMED_OUT
Looking at the activities.log and catalina log I’m not seeing an error msg.
What else should I check?
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That address should be the build log for the build id 169 of configuration "TeamCity_QaBuild". You can check on the web UI, if you can go to that configuration history and find that build Id (you are probably going to have to search for it either with the dev tools/view source or scanning manually each of the displayed builds for the ID). If it times out as well, then that's definitely an issue with the WebUI. If it doesn't then, that's really weird, because the link should be pretty much the same as the one from the email.
You can also check the teamcity-server.log messages. If you don't find anything, feel free to share the server logs with us via the "Submit a request" button on top.
Thanks for the info Denis.
What seems to be the problem is that our build server IP was changed. Because of other network issue we are currently referring to TeamCity by it's IP address. The problem is that when a notification email is generated all the links displayed use the old IP address and this then is displayed not as a 404 error but as a ERR_CONNECTION_TIMED_OUT error.
So then my question became now is how does TeamCity know where it is and how can I alter?
Well this is done under Administration | Global Settings where I can change the Server URL to my new IP.
Woot it works!