Build credits soft limit extension

Hello. I understand from the TeamCity Cloud beta sign in page that the build credits limit may be extended on request.

If so, how can my soft limit be extended? I thought that the limit was monthly. I already set up some cron limit to keep a lower rate for my builds.

 

Thank-you.

10 comments
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Official comment

Hello

At the moment the limit is automatically extended so don't worry

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Hi. Thank-you for the response.

But my limit is stuck at 99994 credits and no new builds are activated..

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This shouldn't happen, we will investigate

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Thank-you. I appreciate it a lot.  

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Builds should be running now. We'll continue investigating the issue to avoid this in future. 

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Yes, it's running. Thank-you.

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Hello. I understand I am a demanding-non-currently-paying-customer, but I hope I will turn to demanding-and-paying-customer soon.

May I have my credits reset?

Thank-you

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Hello

Do you have problems with running builds?

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Hello. I have no running builds since my credits are over. I was told that they were automatically reset but it didn't happen.

Thank-you.

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I've got an update, that the big is fixed and builds should work properly now

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